Refund and Returns Policy

Effective Date: December 10, 2024

At CavoneoCar, we want to ensure that you are completely satisfied with your purchase. If you are not, we offer a clear and simple return and refund process.

1. Eligibility for Returns

• Returns are accepted within 30 days from the delivery date.
• The product must be unused, in original condition, and in its original packaging.
• Proof of purchase (order number or receipt) is required for all returns.

2. Non-Returnable Items

We cannot accept returns on:

• Custom orders or personalized items.
• Clearance or final sale items.
• Used or installed auto accessories and parts.

3. Refund Process

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 7-10 business days.
• Shipping charges are non-refundable unless the return is due to an error on our part.

4. Exchanges

If you receive a defective or damaged product, we will gladly replace it with the same item at no extra charge. Please contact us within 7 days of receiving the product to arrange an exchange.

5. How to Return an Item

To initiate a return, please email us at info@cavoneocar.com with your order number and the reason for your return. Our customer service team will provide instructions for returning the item.

6. Contact Information

For any questions regarding our return or refund policy, please contact us:

• Street: 3440 Libby Street, El Segundo, California, United States
• Phone Number: 310-252-2786
• Email: info@cavoneocar.com